MedEdge is excited to share that Adrienne Crites has been elevated to Director of Professional Services.

Adrienne has been a cornerstone of our Professional Services organization, most recently serving as a Senior Process Engineer, where she helped build the most robust data driven professional services division in the Infusion and Specialty pharmacy industry. 

She brings 25+ years of experience in specialty and home infusion pharmacy, with a career that spans front-line pharmacy operations, technology-enabled workflows, and data-driven process improvement. 

In her new role as Director of Professional Services, Adrienne will:

• Lead our professional services division as they continue to provide the best data and consulting solutions in our industry.

• Own the standards, playbooks, and best practices that ensure our projects are delivered on time, on budget, and with measurable impact.

• Partner closely with our clients’ clinical, operational, IT, and finance leaders to turn fragmented data into clear, trusted insights that drive action.

“Adrienne’s exceptional blend of industry expertise and data-driven leadership will elevate the client experience and continue advancing innovation and excellence across Professional Services.”

-Brandon Carpenter, Founder & CEO

Adrienne’s combination of deep specialty/infusion pharmacy experience and hands-on data and systems expertise makes her the ideal leader to guide MedEdge clients from data chaos to data clarity.

Please join us in congratulating Adrienne on this well-earned promotion. If you’re a specialty or home infusion pharmacy looking to modernize your data and reporting, Adrienne will be one of the key leaders helping shape your journey with MedEdge.

Indianapolis, IN— January 8, 2025 —MedEdge, the leading ancillary software and data services company serving the infusion and specialty pharmacy industry, is excited to announce the appointment of Jon Love as President and Chief Growth Officer. This key leadership addition reflects MedEdge's mission to elevate pharmacy by leveraging the power of data to enhance efficiency and improve financial performance.

Driving Innovation and Market Growth

CEO and Founder Brandon Carpenter will continue to focus on innovation, steering the company’s overall vision and overseeing its technology and data services groups. Jon Love will lead MedEdge’s market expansion efforts, including sales, marketing, strategic partnerships, and client representation.

"MedEdge has grown faster than we could have imagined, driven by our commitment to transforming pharmacy operations through data and technology," said Brandon Carpenter, CEO and Founder. "Jon’s deep experience and entrepreneurial mindset will be instrumental in helping us scale while staying true to our mission of empowering pharmacies to operate efficiently and thrive financially."

Jon Love joins MedEdge with decades of leadership in the infusion and specialty pharmacy industry. His career spans a wide array of impactful roles, from leading sales at WellSky to serving as Chief Operating Officer at Rock-Pond Solutions, and most recently, Senior Vice President of Pharmacy Services at Prochant.

"I’m honored to join MedEdge at this exciting time of growth and innovation," said Jon Love. "MedEdge is at the forefront of using data to solve some of the most complex challenges in pharmacy. I look forward to driving our continued success and helping our clients achieve operational excellence and financial strength."

About Jon Love

Jon Love serves as President and Chief Growth Officer at MedEdge. Known for his entrepreneurial spirit and strategic insight, Jon has a proven track record of driving growth and innovation across the infusion and specialty pharmacy sector. He resides in Northwest Arkansas with his wife, Ashley, and their two sons, Anderson and Griffin.

About MedEdge

Headquartered in Indianapolis, MedEdge is the premier ancillary software and data services company for the infusion and specialty pharmacy industry. With a mission of elevating pharmacy, MedEdge leverages the power of data to enhance efficiency and improve financial performance, empowering pharmacies to optimize operations and deliver exceptional patient care.

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Media Contact: MedEdge 501-404-7995 info@mededgesolutions.com

For more information about MedEdge and its services, please visit www.mededgesolutions.com

April 6, 2023, Conway, Arkansas – MedEdge Solutions, the leader in pharmacy ancillary software and data services, announced a partnership with USPack Script, a national leader in same-day final-mile logistics and a NewSpring Holdings platform company, as an asset to its Pharmacy Delivery Management Solution Platform, ScripTrack.

ScripTrack’s intelligent delivery management solution allows pharmacies to streamline the shipping process by easily communicating shipments to patients, identifying delivery expectations, and capturing digital proof of delivery. By tracking this, pharmacies can stress less about managing multiple couriers and mitigating payer audits and focus more on patient needs using a single portal.

“Providers struggle every day to get lifesaving medicines and products for their patients; they should not have to struggle to manage those shipments. ScripTrack is a cost-effective solution which takes the burden off the pharmacy team and allows them to focus on positive outcomes for their patient and communicating shipment progress to their patients.”, said Brandon Carpenter, CEO, MedEdge Solutions. “We are ecstatic to join forces with an industry leader like USPack Script, that is committed to using cutting-edge technology solutions to improve the visibility, scalability, and reliability of transportation logistics.”.

With a major focus on the specialty and infusion pharmacy market, USPack Script provides their pharmacy customers with real-time ETA, POD, and chain of custody tracking data. “In today’s dynamic demand environment, pharmacies, prescribers, and patients rely on USPack Script illustrious distribution solutions to optimize shipping processes. We are excited to partner with MedEdge, a team committed to providing innovative and pharmacy-focused technology whose result-driven outcomes align with our commitment to customer satisfaction and sustained success.”, says Michael McLendon, Vice President of National Accounts.

About MedEdge: MedEdge provides ancillary pharmacy software and data services to support the post-acute pharmacy industry. The MedEdge platform offers pharmacies technology to analyze, manage and enable growth of logistics, 340B, license verification efforts, and intelligent delivery management solutions. MedEdge is focused on its mission to provide pharmacy focused technology so you can provide better care. 

About USPack Script: With a 36+year track record of success, USPack Script has a proven ability to create delivery strategies with business impact for customers in healthcare, retail, eCommerce, manufacturing, and distribution.  With one of the industry's most extensive transportation and warehouse networks and a dedicated network of independent delivery professionals on-call 24/7/365, USPack Script builds scalable, tech enabled final mile delivery networks for companies with needs of all shapes, sizes, and timeframes across the country. Headquartered in Orlando, FL, USPack operates across the US through a network of over 40 facilities and provides dedicated solutions operating out of customer facilities.  For more information, please contact Michael McLendon, VP of National Accounts at 704-560-3472 or michael.mclendon@gouspack.com.

About NewSpring Holdings: NewSpring Holdings, NewSpring’s dedicated holding company with a strategy focused on control buyouts and platform builds, brings a wealth of knowledge, experience, and resources to take profitable, growing companies to the next level through acquisitions and proven organic methodologies. Founded in 1999, NewSpring partners with the innovators, makers, and operators of high-performing companies in dynamic industries to catalyze new growth and seize compelling opportunities. The Firm manages $3 billion across five distinct strategies covering the spectrum from growth equity and control buyouts to mezzanine debt. Partnering with management teams to help develop their businesses into market leaders, NewSpring identifies opportunities and builds relationships using its network of industry leaders and influencers across a wide array of operational areas and industries. Visit NewSpring at www.newspringcapital.com.